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UziZuri Creations ships worldwide. All orders are mailed from Kenya via DHL Express. Your order will be carefully packaged and delivered wherever is most convenient for you.

Destination

Cost

Timing

Africa

$10

Within 2-4 business days

USA & Canada

$10

Within 2-4 business days

UK & Europe

$10

Within 2-3 business days

Australia & New Zealand

$10

Within 2-5 business days

China & Hong Kong

$10

Within 2-5 business days

South America

$10

Within 2-5 business days

Japan, South Korea

$10

Within 2-5 business days

Russia

$10

Within 2-5 business days

UAE

$10

Within 1-4 business days

Rest of World

$10

Within 2-6 business days

 

Shipping FAQ's

When will my purchase ship?

We want you to receive your order as soon as possible, so in-stock items typically ship out 2-3 business days after the order is placed (or if it’s a pre-order, then on the date specified on the product page).

How long will it take my package to arrive?

Delivery takes between 2-5 business days depending on your location, have a look at the country list above for more information. Kindly note that delivery delays may sometimes occur, especially during the busy holiday season.

Can I track my order?

Yes. You will receive an automated email containing a DHL Express tracking number as soon as your order ships. DHL will also send you a text message with regular shipping updates.

I made a mistake in my shipping address, what do I do?

Please reach out within 24 hours to correct an address error. After your order has been shipped, we cannot change the address and are not responsible for misdirected packages.

It's been 10 days and I have not received my order. What's happening?

Kindly contact us on orders@uzizuricreations.com with your DHL tracking number and we will work with with DHL Express to locate and recover your package.

Do I have to pay customs duties and taxes?

Yes. Because each country has different customs rules, the buyer bears responsibility for any customs and importation taxes that may apply.